An order can be entered by phone, fax, e-mail via home page, or at the shop.
Attention on Ordering
●An order may be entered one week prior to a delivery date.
●Since the shop is closed on Tuesday, shipment will not be done on that day. Also in case Tuesday is holiday, the shop will be closed on the next day, Wednesday, and shipment will not be made on that day.
●For the order other than the set menu, costs will be added to the goods, for the box and transportation. Please ask them if needed.
●Transportation will be done by the cool home delivery system of “Kuroneko” Yamato Transportation Company..
●The delivery date is the next day of the shipment for regular areas, but for the following areas, the delivery date will be two days after the shipment: Hokkaido, Okinawa, isolated islands, and all Kyushu except for the Fukuoka prefecture.
●As for the delivery time, unless a request is made, the time depends on the Yamato’s regular service. Please fill-in your request on the order sheet, if needed. For Fukuoka only an order for the delivery time in the morning cannot be made.
●As for the delivery date, we will try to follow as requested as possible, however, in case some item(s) is(are) not available on the shipping date, it may not be followed. Please acknowledge.
At the shipment, a sheet of bill will be included in the package. Payment may be done when the package is received with the bill. The remittance may be made for either post office account or bank account mentioned on the bill. Charge for the remittance to be born by the sender.
●Please acknowledge the response on the inquiry may take a few days.
●When ordering by e-mail via home page, please utilize the inquiry box for the request or question in the bottom of the order sheet.
Order(s) by Fax
Ordering by E-mail – the followings
Please fill the requested boxes, and then crick the button to proceed for “To the page of confirmation”.